Privacy Policy
Last updated: June 7, 2026
Introduction
This Privacy Policy explains how phantom-axle collects, uses, stores, and protects personal information obtained through our website and services. We are committed to safeguarding the privacy of individuals who interact with our business.
Information We Collect
We may collect the following categories of personal information:
- Contact information including name and email address provided through enquiry forms
- Service preferences and requirements submitted via our website
- Technical data including IP addresses, browser types, and access times collected automatically
- Cookie data as described in our Cookies Policy
How We Use Your Information
Personal information collected is used for the following purposes:
- Processing and responding to service enquiries
- Communicating with clients regarding projects and services
- Improving website functionality and user experience
- Complying with legal obligations and regulatory requirements
- Maintaining security and preventing fraudulent activity
Legal Basis for Processing
We process personal data based on:
- Legitimate business interests in providing services and maintaining client relationships
- Contractual necessity when entering into service agreements
- Legal obligations requiring data retention and processing
- Consent where explicitly provided for specific purposes
Data Sharing and Disclosure
We do not sell or rent personal information to third parties. Information may be shared with:
- Service providers supporting our business operations under strict confidentiality agreements
- Professional advisors including legal and financial consultants
- Regulatory authorities when required by law
Data Retention
Personal information is retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws. Client data related to active projects is maintained for the duration of service delivery and for seven years thereafter for legal and accounting purposes.
Your Rights
Under data protection legislation, you have rights including:
- Access to personal information we hold about you
- Correction of inaccurate or incomplete data
- Erasure of data in certain circumstances
- Restriction of processing in specific situations
- Data portability where technically feasible
- Objection to processing based on legitimate interests
- Withdrawal of consent where processing relies on consent
To exercise these rights, contact us at the details provided on our contact page.
Security Measures
We implement appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security of data transmitted online.
International Data Transfers
Data may be transferred to and processed in countries outside the United Kingdom. Where such transfers occur, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Material changes will be communicated through our website with the updated effective date.
Contact Information
For questions or concerns regarding this Privacy Policy or our data practices, contact us at the email address provided on our contact page.